Ray offers end-to-end visibility to advance your network operations. The feature enable you to proactively detect problems and take measures for resolution. An intuitively designed centralized control panel lets you manage all your operations from one single interface. Ray offers actionable insights that help make data-driven decisions for the business. Experience simplified network management solutions with Ray.
Measuring Quality of Performance
Accessing Analytical Data
Centralized control panel to advance your operations. End to end visibility to monitor, manage and identify issues before user workflows are affected.
Simplify data management using a single interface. Monitor records, observe trends, track historical data and generate reports easily.
Automated alerts ensure smooth functioning and make maintenance easy. Quickly diagnose problems, spot issues and find recommendations for troubleshooting.
Ensure optimum network performance with live connectivity monitoring. Find predictions for actionable insights giving impeccable user experience.
Convert a traditionally reactive approach to proactive problem-solving with Ray. Prevent any potential issue from causing major impact with preemptive alerts.
Easily address customer grievances. Resolve issues remotely with access to historical data, device-level visibility and ability to perform real-time diagnostic tests.
Fix a plethora of basic issues with self-care feature. Ensure convenient resolution through complete material access over web and app platforms.
Assure quality services with Ray. Run real-time diagnostics to ensure committed requirements are met and implement proactive actionable insights in case of potential issues.
Ray automatically manages updates to protect customers against potential threats. Equip your customers with the latest firmware updates and assure performance.
Eliminate the time invested in truck-rolls using Ray’s visibility and control. Troubleshoot remotely while saving on operational costs.
Pinpoint Customer Issue
Troubleshoot quickly and easily equipped with end-to-end visibility. Deduce the exact issue with precision using data from monitored activities.
Make truck-rolls a thing of the past. Remotely address customer grievances with complete virtual access to resolve issues.
Reduced Operational Cost
Cut down on operational expenses with Ray’s advanced features. Eliminate the need for skilled personnel by utilizing intelligent functions to address traditional pain points.
Easily Resolve Grievances
Conveniently address customer grievances with device level information access. Assure quality with complete control of AP, scheduled monitoring and proactive alerts.
Run Diagnostic Tests
Run real-time diagnostic tests whenever required. Test quality of experience by measuring linked parameters to assure committed service levels are met.
Present comprehensive business solutions to SMEs. Offer to managed WiFi as a solution to organizations without a dedicated IT team.
Retain complete regulatory control with the provision of streamlining and automating customer network management. Administer user accounts and devices to simplify management.