And your (ISPs’) comfort is Ray’s priority. Slow internet services, glitches while using the internet, no internet for days without ISP’s awareness about the same results in clients looking for a different service provider, hoping for a better Wi-Fi experience. Ray wireless access points are created keeping in mind all the needs of ISPs and provides them with a complete analysis of their clients by which they are alerted via the Churn Alert notifications.
As an ISP all you need is to make that sale and regular renewal for the same. That happens only if they are happy. For that, you must wonder how you would be able to do that without any IT aid! Ray provides seamless Wi-Fi connectivity with embedded security and taking care of any issues that the clients might be facing with the easy-to-use application.
Gather your relevant details and know the next move of your client. You, as an ISP will be able to examine your client’s Wi-Fi usage and know whether he/she is happy or not. The detailed L7 Analysis intimates you about your client’s user experience and based on that learn about the Churn Rate. Based on your collected information and analysis, you can keep the client by solving his/her issues and not let them go to your competitor or the competitor take them.
Be it a large corporate setup or a small B2B organization, everyone depends on the ISPs for their Wi-Fi connectivity. Ray Wi-Fi has the Ray Application Store that offers apps like the SD-WAN, VPN, Attendance Management, and such that syncs up with the existing apps of organizations and provides them with their apt requirements for work to flow smoothly. The Ray App Store offers a wide range of apps for all kinds of businesses and clients.
When working from home, users often do not receive the same level of performance, visibility, and support typically available in enterprise networks. However, Ray Access Points are designed to deliver enterprise-grade capabilities for both home and business environments. Ray’s intelligent monitoring and optimization technology reduces the dependency on dedicated IT support while delivering a seamless Wi-Fi experience. Without adding extra IT costs, the solution continuously monitors device connection time, network capacity, coverage, throughput, and uptime visibility to ensure optimal performance, functioning like a 24×7 in-house IT support system.
This is great news for Internet Service Providers (ISPs) as Ray is not only consumer-friendly, but it is also ISP-oriented. Ray APs have been created keeping in mind the ISP struggles helping the ISP to know about the probability of customer churn with the benefit of predicting the customer Quality of Experience (QoE) via the Ray ONE. It reduces truck rolls and operation costs by 30% to 50%.
Everyone uses the same network while working from home — both children and adults alike. Ray’s advanced security and compliance solution helps enforce security policies, audit networks, and maintain regulatory compliance to proactively prevent, control, and respond to cyber threats. It continuously monitors network traffic for anomalies, insecure protocols, suspicious activities, and communication with blacklisted IPs to ensure a safer and more secure digital environment.
With all the advantages as the Internet Service Provider, you get to keep a track of your client’s internet usage and take future actions based on that. Ray Wi-Fi offers seamless connectivity and embedded security, and its Mesh is Wi-Fi certified for a great Wi-Fi experience. It also helps in limiting the Wi-Fi usage to certain groups or individuals based on each organization’s needs.
As the ISP, you take on the role of administrator, giving you complete visibility and control over everything that comes with the Ray Wi-Fi solution. Ray’s advanced security and compliance platform performs proactive network audits, helping you achieve continuous regulatory compliance, enforce organization-specific policies, and generate detailed CISO-level reports. These reports can be shared with authorities or IT leaders of the organizations you manage, ensuring better governance, security visibility, and compliance management.
Ray is Wi-Fi certified easy Mesh & Wi-Fi SON that keeps the internet connection intact, keeping its promise of seamless Wi-Fi to everyone who is using Ray wireless access points. Ray offers 1 Touch Mesh Mode that can be self-configured, self-managed and self-healed. It also provides a dedicated radio for a stellar Wi-Fi performance and makes sure that the users don’t face any problems while using the Wi-Fi.
Each industry’s need is different based on their offerings and requirements of their employees plus their end clients. As the admin (ISP) of a particular company from an industry, you have the rights to provide Wi-Fi usage to each employee as per their position based on the given criterion – time, speed, quota & content policies. Traffic can also be categorized into High, Medium, Low, and policies can be provided per Individual, Group or SSID.
