All devices used in the hospitality industry are connected to the hotel’s Wi-Fi, but how many hotels can confidently say that their network is completely secure and safe for guests? Protecting guest data remains a major concern, especially when immediate IT support is not readily available. Ray enterprise-grade Wi-Fi is designed to provide guests with a seamless, personalized, and secure connectivity experience. The APs intelligently monitor network activities, automatically detect issues, and resolve them through cloud-based management to ensure uninterrupted and secure operations.
Simplified Experience true plug-and-play networking with Ray HSIA’s zero-configuration capability. Support for both static and dynamic (DHCP) IP addressing provides flexible deployment options. An adaptive DNS engine and transparent web proxy ensure seamless connectivity. Application NAT allows secure access to VPN, SIP, RSTP, MMS, and H.323 services. Future-proof your network with robust IPv6 support.
Ray HSIA’s advanced bandwidth controls ensure optimal utilization of your internet pipeline. Application traffic prior- itization guarantees uninterrupted performance for critical services. A multi-tier, guest-aware QoS system provides basic, premium, and guaranteed bandwidth tiers. Shared bandwidth limiting prevents network congestion from multi-device guests. Volume-based policies prevent abuse. For paid premium users, WAN application prioritization enhances cloud/internet application quality.
Elevate your guest experience with seamless inte- gration of Ray HSIA and your property management system (PMS). Allow guests to authenticate for Wi-Fi access using their room credentials. Prioritize ser- vice for VIPs with special processing. Keep guests informed via messaging to their folio. Enable conve- niences like viewing their entire bill and performing express checkouts.
Ensure guest privacy with Ray HSIA’s Personal Area Networking (PAN). PAN creates a private, isolated network for each guest, securely connecting personal devices like smartphones, laptops, smart TVs, and IoT gadgets. Network-level isolation prevents unauthorized access, device visibility, and data leakage, delivering a safe, trusted, and home-like connectivity experience in shared hotel environments.
Gain complete visibility into guest internet usage with Ray HSIA’s advanced analytics and reporting engine. Track real-time bandwidth consumption, device types, session duration, peak usage hours, and application behavior. These insights help hotel IT and management teams optimize network performance, plan capacity upgrades, and understand guest digital behavior. Actionable dashboards enable data-driven decisions to improve service quality while reducing operational costs.
Manage your entire hotel network from a single, intuitive cloud dashboard. Ray HSIA enables centralized monitoring, configuration, and troubleshooting across all access points, gateways, and locations. IT teams can push policy updates, apply bandwidth rules, monitor health status, and resolve issues remotely—eliminating on-site dependency. This ensures consistent guest experience, faster issue resolution, and reduced IT overhead.
Delight your guests with fast, reliable connectivity.
Provide seamless, secure, and fast Wi-Fi to your guests using advanced cloud-managed networking. Customize captive portals, manage bandwidth, and monitor guest usage to ensure an optimal hospitality experience.
Secure & Fast
It is difficult to gauge who is using how much internet and why suddenly, the internet goes down at the most important times. Ray Cloud Managed access points provides a detailed analysis of each device’s usage and helps in targeting the traffic areas with upcoming events/deals, adverts and more. Stay secured with numerous application options to browse through when you feel like just ordering room-service and staying indoors.
Ray HSIA supports an extensive range of authentication methods to accommodate every user type:
Comprehensive security and logging with Ray HSIA:
Ensure a seamless digital experience for your guests with advanced management features:
Ensure uninterrupted connectivity with:
Ray HSIA provides an array of management capabilities::
Ray HSIA’s social integration empowers hotels and businesses::
Share your opinion, comment, rate, and share your thoughts.
(October 10, 2025)
Just want to give a shout-out! The high-speed hotel internet let me conduct a flawless video interview. Thanks for prioritizing the quality!
(October 10, 2025)
That’s fantastic feedback! We consider reliable connectivity a core part of our Hospitality Wi-Fi solutions and your business success is our goal.
(October 9, 2025)
Why is the Wi-Fi in the conference center always so much faster than my room? Is there a different Hotel connectivity solution there?
(October 9, 2025)
That area is designed for high-density usage with dedicated bandwidth management and more access points. We're currently expanding that architecture to all guest rooms!
(October 8, 2025)
Any plans to get rid of the older 2.4GHz network? I only want 5GHz for a truly high-speed hotel internet experience!
(October 8, 2025)
We maintain the 2.4GHz for older devices, but our Cloud-managed Wi-Fi systems automatically steer compatible devices to the less-congested 5GHz and Wi-Fi 6 bands for the best performance.
(October 7, 2025)
The speeds are great, but my gaming console has high latency. Is there VIP guest Wi-Fi prioritization that can help?
(October 7, 2025)
We do have priority settings! As a valued guest, we can temporarily elevate your priority via our Hotel Wi-Fi management system. Call us, and we'll configure it instantly.
(October 6, 2025)
My connection is unstable, keeps dropping in and out. Is this related to network segmentation?
(October 6, 2025)
No, network segmentation separates staff and guest traffic for security. An unstable connection usually means an access point issue. We’ll send an engineer to check your in-room technology solutions right away!
(October 5, 2025)
This is the best Hotel guest Wi-Fi I’ve ever used. I’m wondering, what kind of Hotel internet gateway do you use to manage all this traffic?
(October 5, 2025)
We use an enterprise-grade Hotel internet gateway with advanced load-balancing and bandwidth management to ensure a consistent experience for everyone.
(October 4, 2025)
Do you use Wi-Fi 6 for hotels? My new laptop requires it for the fastest connection, and I need to upload large files for work.
(October 4, 2025)
Yes, we do! Our entire facility uses Wi-Fi 6 access points. You should see a significant performance boost for large file transfers and low-latency applications.
(October 3, 2025)
Just checked in and the seamless roaming hotel Wi-Fi is no joke. Walked from the lobby to my room and my video call never dropped. Excellent Hotel connectivity solutions!
(October 3, 2025)
Thank you! Our managed Wi-Fi for hotels system includes a robust controller setup designed precisely for that seamless roaming experience across our large property.
(October 2, 2025)
The Wi-Fi speed in my room is super slow at night. Is there anything you can do to improve hotel Wi-Fi speed?
(October 2, 2025)
Apologies for the evening slowdown. We can adjust your bandwidth management priority temporarily. Please call the front desk with your room number, and we'll check the access point signal immediately!
(October 1, 2025)
The High-speed hotel internet here is amazing! I’m streaming 4K without a single buffer. What's the secret?
(October 1, 2025)
So glad to hear it! We recently upgraded to a Wi-Fi 6 for hotels network to handle high-demand streaming and ensure that speed for every guest, even during peak hours.