Product Updates

Prioritising Your Work While Working From Home?

by Nisrin Saqib

Ray troubleshoots security and Wi-Fi connection issues for everyone working from home as well as in corporate setups in this pandemic and otherwise round the year too. It brings to you a whole new definition for Indoor Wireless Access Points for enterprise and homes with its star products Ray Vega and Ray Rigel.

We all are in the same boat, with the different Internet Service Providers (ISPs) connected to wireless devices (read routers, access points) that we use for our everyday usage. Complaining about the regular connectivity issues and working on securing each and everything at every small step that you take is what has become obvious, even though technology keeps on offering a truckload of solutions with numerous options. There is always a way out, but it all depends on the leap of faith that you would require to take to be in a different boat.

As geeks behind simplifying “not-so-tech” people’s lives, we have always been working towards the most immediate problem in hand. Currently, that problem to the most of us is the Wi-Fi connectivity issue along with the security concerns surfacing on top, with us being surrounded with the working from home hassles. 

There are two sides of the coin here – the employees’ side and the employer’s side. The troubles that the employees might be facing on their end are on traffic priority, speed, security and coverage issues while the troubles on the employer side are employee productivity, remote support during issues, compliance (PCS DSS, HIPPA) for sensitive data are to just name a few. We bring to you the Traffic Prioritisation feature that Ray offers with its cloud-based wireless access points.

In this article, we explain to you this feature in detail hoping to be able to explain to you ways, in which you would be able to bring not only seamless connectivity solutions to your work team at home, but also providing enough fun for your kids at home trying to learn online. Let’s take a look at how Traffic Prioritisation can help you resolve your speed and productivity issues.

What is Traffic Prioritisation?

 A Ray feature that allows the admin to control the experience by assigning speed or priority per application or user(s). 

Problems that most of us face

In the internet connected world of today, for all companies, employees must be connected to the internet for applications like remote desktop, VPN, Video calls via Team/Zoom and other conference platforms for customer support, product development etc. 

How do we at Ray help you?

Speed is defined by the total number of Mbps that would be used by a group or an application or both. While the priority is defined as High, Medium and Low, based on what you think is the most suitable for the created groups like Executives, Mid-levels and Workers or Parents, Kids and/or applications like Teams, PubG, YouTube, Zoom, Instagram, etc. 

The admin can assign a speed or priority of the internet to the Sales Team (on field employees), HR team (for basic office tasks) and researchers (gathering relevant information for company growth). Or this could also be assigned to applications like a specific speed limit for Gmail, Facebook, Google Meets, etc.

What time of the day is the most traffic?

The time when we did have to go to work and children to school, we knew the peak traffic hours, but right here, we are referring to the internet traffic hours. Research states that more amount of internet used on Social Media platforms is the highest during the evening between 5 to 6. This would be true in pre-Covid times when that was the time most of us would go for a stroll or a tea/cigarette break. 

The most amount of internet traffic is currently during the time of online classes for kids and the stand-up meetings – at 11 in the morning and 6 in the evening (beginning and end of the day updating the teammates of the tasks in the day). Based on this, the admin can assign the highest priority to Skype, Zoom and Gmail and the lowest priority to Facebook, Instagram, WhatsApp and so on.

Why is Traffic Prioritisation of utmost importance?

How would you feel when you can learn about the most used applications amongst your home members, using the same one network? Yes, with Ray’s Traffic Prioritisation, you can not only know which application is the most used one of your household, but you can also know which device used it the most. From these relevant details, you can then cut down the speed or lower down the priority of that application or device or both.

Ray simplifies your work

Because the applications or groups have been assigned speed or priority, based on the understanding of everyone’s daily internet needs, the internet traffic does not get stuck. It eases way out for the device users and lets them use their highest priority or maximum amount of speed assigned application way more easily than what they must have anticipated. In fact, if one device user falls in the classic highest speed group, then they still have nothing to worry about.

This way the users can be benefitted with its internet speed uses as well as priority-based uses and still not complaint about slow or no internet at the end of the day. Work apps can be prioritised at home as opposed to the fun videos that kids watch when at home during these unprecedented times.

At Ray, we try to not only wear your shoes, but walk in them too, and that way we know exactly what you must be facing and going through. We knew this was a problem that had to be addressed sooner than later and in today’s times, we clearly know why. We strive for a better experience while on the web and so are always in awe of how we would be able to deliver that for our audiences.

The feature mentioned here is just one of the best features that Ray has pulled out of its magic hat. But you must stay tuned to learn about more such features and stay put to see what other innovative ideas and implementations our nerdy heads come up with.

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