R6A-E Access Points

• ChurnAlert protects ISP Investment
• Eliminates Truck Rolls
• Integrates with ISP BSS
• Proactive Approach to customer complaints

Ray’s wireless access points are extremely ISP focused and have been designed keeping their struggles in mind.

The prices of internet are going down while the cost of providing high quality service are increasing. On one hand the Truck rolls, high installation costs and increasing service costs are driving the ISP costs higher and on the other hand, poor Quality of Experience and slow response to complaints are driving the customer to churn out.

Ray’s ChurnAlert uses Machine Learning to monitor 33 datapoints of CRM and Ray ONE to predict the customer Quality of Experience (QoE) and thereby the probability of customer churn from the ISP. These data points put the ISP on a front foot to provide proactive support whilst reducing the Truck rolls and reducing operation costs by 30% to 50%.

The 100% API availability and pre-defined integration points enable Ray to integrate with ISP BSS backend and provide a single unified platform for customer enablement and support.

The API contains a set of tools known as endpoints for building software and applications that extend the Ray application data and statistics to enterprise applications or dashboard.

Ray has been true to the principle of being open by providing 100% API coverage. The API is very well documented and available to via the support portal of Ray.

All the API are modern and RESTful and use HTTPS requests to access and use data. The data is provided in a JSON human-readable format.

• Manage Anytime, Anywhere
• Android & IOS
• Realtime alerts & Actionable Insights
• Interactive Dashboards & key information always available

Enterprise networks of the day serve mission critical functions. Insights might be required at the middle of the night or during travel or even vacation.

Ray extends the cloud controller via the Ray Mobile Application to enable visualization of the enterprise network and all the key KPI from anywhere and anytime.

The Ray mobile app also provides real-time notifications and alerts to the IT Admins keeping them in loop with all network activities.

The Ray mobile app is available for both Android and IOS ecosystems ensuring full coverage.

• Spectral scans provide Realtime RF view
• Visualize AP Density, Radio events & Channel Occupancy
• Automated RF Channel & Power Optimization
• Mitigate co-channel interference & signal coverage problems

RRM stands of Radio Resource management. With the number of connected devices and things exploding, the goal of RRM is to use that spectrum in the most efficient way possible.

The key RF issues leading to bad Wi-Fi performance are co-channel interference rather than noise since wireless networks consisting of many adjacent access points that may reuse the same channel frequencies

Ray wireless access point RRM begins with providing a visual view of RF spectrum, Neighbour AP creating an AP density view, channel occupancy and all the Radio events that have occurred in the network.

RRM focusses optimal configuration of power and channel selection in a dynamic RF environment. And this when done in automated way can save organization hundreds (if not thousands) of man-hours especially in complex environments.

Enterprises follow policies to enforce security, client compliance or to increase employee productivity. Statistically, 60% of security breaches are caused due to human error and hence pre-emptive policies help secure the enterprise network.

Ray provide enterprises with options to enforce policies directly on the wireless access points with regards to time, speed, content and Quota (Usage). The speed can be applied in absolute terms or as priority. Traffic categorization is done for both Web traffic as well as Application Layer or Layer 7(L7).

The IT Admins can also enforce BYOD policies to ensure rouge clients can’t connect to Wi-Fi network owing to weak or leaked passwords or open captive portals.

Guest networks are isolated from the enterprise network by network policies ensuring the safety of the network in case of a breach.

Enterprise policies can be applied per Individual, Group or SSID.

Wireless Networks or Wi-Fi is the most preferred connectivity option for devices and things. It is also the preferred method used by hackers to hack into the enterprise network and steal sensitive data or to implant malware costing businesses millions in revenue loss along with loss of customer and market respect.

The most well-known Wireless attacks are Rouge AP and Evil Twin attacks.

Ray wireless access point creates a trusted and safe Wireless Environment by doing continuous and proactive RF scans while ensuring optimum wireless performance. Whenever it detects a Rouge AP or Evil Twin, a notification is sent to the IT Admin to ensure the same is mitigated.

60% of security breaches are caused due to human error. Ray enforces best practice templates in configuration to reduce the chances of misconfiguration or weak wireless configuration.

Ray’s outdoor wireless access point are made from industrial-grade components and are certified for IP67* rating. This makes the wireless access points highly resistant to temperature and weather conditions and ensure optimal performance even in adverse conditions.

These help to extend Wi-Fi outdoors by providing a highly scalable coverage to deliver solid connectivity even in rugged and hazardous locations.

The external antenna extends coverage providing great throughput.

The dedicated 3rd radio in several Ray outdoor wireless access points provides wireless connectivity in hard to reach places without need of a wireline internet connection.

Network Security is the need of the day. Most of the users use Wi-Fi as a preferred Internet connection method and Ray uses this strategic position in the network to provide key Insights to the enterprise.

TRay can monitor, categorize and block web traffic passing through the Wireless Access Point. The categorization definitions are kept in sync with the best security companies in the security space.

Ray goes a step further to monitor, categorize and block L7 applications through a world class DPI engine running on the Wi-Fi access point.

Additionally, Ray can Geo Segment the traffic to understand the destination of the traffic. Ray can also expose traffic to TOR sites, Crypto currency mining sites and IP with low reputation and/or blacklisted IP. This can expose security holes in the network.

Insights gives a peace of mind to the IT admin by providing a visual network overview.

The growth in connected devices and streaming services that rely on Wi-Fi connectivity has resulted in the need for smarter Wi-Fi networks that provide extended, uniform coverage across places that have no wired connectivity.

Ray uses Wi-Fi Alliance certified Wi-Fi EasyMesh and Qualcomm Wi-Fi SON to employ multiple access points that work together to form a unified network that provides smart, efficient Wi-Fi throughout the indoor and outdoor spaces.

The easy setup delivers automatic device onboarding and configuration while the flexible design allows for best placement of multiple APs providing extended courage.

The Ray wireless access points are self-managing and self-optimizing. It collects network information and responds to changes in the network conditions to maximize performance.

The Ray wireless access points use effective load balancing to guide the devices to roam to the best connection and avoid interference.

Several Ray access points use a dedicated 3rd Radio to provide Mesh wireless backhaul thereby increasing the Mesh performance.

Industrial IoT (IIoT), enterprise IoT and Home IoT are witnessing a boom. The industrial IoT market is expected to grow at a CAGR of 16.7% from 2019 to 2027 to reach $263.4 billion by 2027. With IoT taking a centre stage and machines surpassing the humans, the security landscape changes from endpoint security to Security of Things (SoT).

Since most IoT devices use Wi-Fi to connect to the internet, Ray’s Cloud-managed wireless access point is at a strategic place to provide Security of Things (SoT) without any agent or network scanning.

Ray has a pre-built library of 1000s of IoT devices and it keeps growing. Ray uses Machine Learning to provide Real-time & continuous Vulnerability Assessment of IoT devices.

SoT security is a must in today’s times. The Security of Things (SoT) is when the daily physical devices are connected digitally and are embedded with internet connectivity sensors. The communication and control of these devices happen via the web. Data is transferred over a network via these devices and security of the data as well as the device is the primary concern.

With Machine Learning (ML), Ray takes responsibility of the security aspect and has an SoT library of 1000s of devices providing auto-learn signatures. In case of mishaps, Ray access points are notified with SoT anomaly detection and alerts. Upon threat detection, SoT can respond via Network Disconnect or Network Quarantine of the IoT device.